Towards customer satisfaction and loyalty: What cuts it in a hair salon?

Chukuakadibia E. Eresia-Eke; Caitlin Jammine; Callon Locke

For full functionality, including active links, we recommend downloading the PDF. Certain interactive features may not operate within the embedded viewer.
Download this PDF file

Crossref Citations

1. Situating HIV risk in barbershops: accounts of knowledge and practices from barbers in Nigeria
Ediomo-Ubong E. Nelson, Okokon O. Umoh
Health, Risk & Society vol: 24 issue: 5-6 first page: 241 year: 2022
doi: 10.1080/13698575.2022.2091752

2. Effect of entrepreneurial marketing on SMEs competitive performance in Lesotho
Osakpamwan E.D. Amadasun, Ashley T. Mutezo
The Southern African Journal of Entrepreneurship and Small Business Management vol: 17 issue: 1 year: 2025
doi: 10.4102/sajesbm.v17i1.889

3. The effect of mobile-wallet service dimensions on customer satisfaction and loyalty: An empirical study
Ahmed S. Ajina, Jamal M. M. Joudeh, Nafez N. Ali, Ahmad M. Zamil, Tareq N. Hashem
Cogent Business & Management vol: 10 issue: 2 year: 2023
doi: 10.1080/23311975.2023.2229544

African Online Scientific Information Systems (Pty) Ltd t/a AOSIS
Reg No: 2002/002017/07
International Tel: +27 21 975 2602
5 Hafele Street, Durbanville, Cape Town, 7550, South Africa
publishing(AT)aosis.co.za replace (AT) with @

All articles published in this journal are licensed under the Creative Commons Attribution 4.0 International (CC BY 4.0) license, unless otherwise stated.
Website design & content: ©2026 AOSIS (Pty) Ltd. All rights reserved. No unauthorised duplication allowed.
By continuing to use this website, you agree to our Privacy Policy, Terms of Use and Security Policy.

________

Subscribe to our newsletter

Get specific, domain-collection newsletters detailing the latest CPD courses, scholarly research and call-for-papers in your field.

The Southern African Journal of Entrepreneurship and Small Business Management | ISSN: 2522-7343 (PRINT) | ISSN: 2071-3185 (ONLINE)